Kenza Ameziane El Hassani

Sales Co-worker @IKEA

BE

As a Sales Co-worker at IKEA Mons, I contribute to a positive customer experience by providing expert assistance and ensuring an organized, appealing store environment. My key responsibilities include :Customer Assistance: Helping customers find the right products, answering inquiries, and providing home furnishing solutions tailored to their needs.Sales Growth: Actively promoting products, suggesting complementary items, and supporting sales initiatives to meet and exceed store targets.Product Expertise: Maintaining comprehensive knowledge of the IKEA product range and educating customers on features, usage, and design options.Merchandising: Ensuring product displays are attractive, well-stocked, and aligned with IKEA’s visual merchandising standards.Cross-functional Collaboration: Working with logistics and customer service teams to create a smooth, enjoyable shopping experience.

Université Hassan II de Casablanca

Bachelor's degree

ESITH Casablanca

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UCLouvain - Université catholique de Louvain

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Université Hassan II de Casablanca

Master's degree