Kenyetta P. Smith
Program Manager, Team Member Relations @CapMetro
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WORK HISTORY
Program Manager, Team Member Relations @CapMetro
Austin, TX, US
Provide guidance to team members and leaders on performance management, and workplace conflict issues-The influencer for change to enhance the culture for high performers-Develop, review, and revise program policies and procedures-Design, develop, implement, manage, and enhance assigned Culture, Recognition, and Engagement programs.
EDUCATION
Illinois State University
Bachelors of Science, Business Administration, Human Resources Management & Minor: Business Law
Keller Graduate School of Management of DeVry University
Master of Human Resource Management, Human Resource Management/Business Law
SKILLS
ABOUT KENYETTA P. SMITH
I am an exceptionally dedicated and highly skilled professional with extensive experience in change management, conflict resolution, labor relations, and employee relations. I am particularly adept at managing conflicting deadlines and priorities.My areas of expertise include sales and marketing, retail and customer service, inventory management, operations management, mergers and acquisitions, policy administration, training and development, administration of benefits and compensation, employee/labor relations, project management, dispute resolution, and AAP/EEOC charges/OFFCP audits.I am also uniquely familiar with the wine-making industry.I am a member for: Society for Human Resource Management, Austin Human Resource Management, National Association of Professional Women, I Am Empowered Woman and Women Project Management. I was the the Vice President of the Austin Chapter of the National Association of Professional Women and the Event Director for I Am Empowered Woman.
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