Kenyatta Smoot
IT Support Technician @Octapharma Plasma, Inc.
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WORK HISTORY
IT Support Technician @Octapharma Plasma, Inc.
Charlotte, NC, US
Provide in-house and remote IT support for Dell PCs running Windows 10, Samsung A7 and S7 tablets, iPhone models 8 and up, Cisco 8811 VOIP phones, Ricoh, HP and Zebra printers, Seepoint kiosks and Microsoft Surface Pros for about 200 donor centers and company locations across the United States and Canada. Assign and remove user permissions for Active Directory, Sharepoint, Tutela Monitoring (Connected Automated Monitoring), Nexlynk, KwikTag, Led kiosk refresh project as well as oversaw IT Service Desk tasks for multiple new donor center openings.
EDUCATION
DeVry University-Illinois
Associate of Science (A.S.), Networking Systems Administration
ABOUT KENYATTA SMOOT
IT Support Expert
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