Kenya Miles

About Kenya Miles

I use my leadership and training talents to work toward bettering social conditions within communities. After early career success driving change and turning around multimillion-dollar retail operations for national organizations, I shifted career paths, and returned to school. I overcame naysayer concerns and earned my degrees and LCSW credentials while balancing academic and employment obligations. MASTER OF SOCIAL WORK LICENSED CLINICAL SOCIAL WORKER (LCSW) NCI+ CERTIFIED CERTIFICATE IN CLINICAL ALCOHOL AND DRUG ABUSE (CCADACS) Providing biopsychosocial care and one-on-one and group recovery coaching to VA patients and patient family members, daily, support goal setting and help overcome the hurdles to attainment. The structure, education, training, and support I brought to employees in leadership and training roles directly aligns with effective ways to modify behaviors and improve overall quality of life for clients with mental, physical, and emotional challenges. Clearly established expectations and boundaries provide the foundation for most successful interactions. GOALS: SPECIFIC MEASURABLE INCREMENTAL ACHIEVABLE FLUID While devoted to “my” Veterans at the VA, I also have a burgeoning private practice and am active in the LCSW community. I provide expertise serving on many LCSW-related boards and committees. Clearly defining vision, I contribute to setting regional and national standards and as a staunch advocate for LCSW excellence, I help influence state legislation. PATIENT & PRACTITIONER ENGAGEMENT COMMUNITY INVOLVEMENT & LIAISON COMMUNICATION ADVOCACY POLICIES & PROCEDURES Understanding the analysis needed for successful operations and training transitioned well into collaborative care planning and case management. A firm grasp of people and learning motivation delivers effective interactions and successful outcomes in clinical and advocacy settings. MY VALUE INCLUDES: DELIBERATE AND PRECISE in assessing patients and determining requisite resources. Accurate in dissecting complex, multiple-diagnosis cases and mapping effective strategies toward improvement. COLLABORATIVE AND INTERACTIVE in crafting solutions and presenting outcomes through oral and written communications. Confident with individuals from diverse socioeconomic, educational, and professional backgrounds. Quick to build rapport. COMPASSIONATE, PATIENT, and EMPATHETIC in mentoring rising social work professionals, interacting with families, and inspiring patients. Encouraging professional communication via: k••••••••@gmail.com

Experience

1. Adjunct Professor

   Mars Hill University

   Jan 2021 — Present · Asheville, NC

   Helped established student framework for future social work success. Reinforced core competencies, best practices, and social work relationships while teaching online Social Work Practice II course – 8-10 students per semester. Co-created course syllabus and managed online technology.

Education

• East Tennessee State University

  Master of Social Work (MSW)

  2017 — 2019

• Cape Fear Community College

  Business Administration and Management, General

  2012 — 2013

• Mars Hill University

  Bachelor of Social Work (BSW)

  2014 — 2017

• Asheville-Buncombe Technical Community College

  Liberal Arts

  2013 — 2014

Skills

• Crisis Intervention
• Community Outreach
• Program Development
• Bachelor of Social Work
• Policy and Procedure Development
• Feedback
• Veterans Affairs
• Store Management
• Retail Sales
• One-on-One Instruction
• Motivation
• Psychotherapy
• Schedules
• Bilingual Communications
• Mental Health
• New Store Openings
• Big Box
• Operational Assessment
• Advocacy
• Public Speaking
• Merchandise Planning
• Client Intake
• Profit
• Merchandising
• Customer Service
• Tracking
• Master of Social Work
• Promotions
• Cognitive Behavioral Therapy (Cbt)
• Income Statement
• Sales and Marketing
• Shrinkage
• Store Operations
• District Management
• Visual Merchandising
• Crisis Management
• Inventory Control
• Group Therapy
• Client Counseling
• Metrics