Kenya Heard

About Kenya Heard

Passionate about the power of digital storytelling. As an Intermediate Brand Strategy Specialist with a proven track record of orchestrating impactful online campaigns and driving brand engagement. With a keen eye for trends and an innate understanding of audience dynamics, I specialize in curating compelling content strategies that captivate, convert, and inspire action.My journey in social media management has been defined by a relentless pursuit of excellence and a commitment to staying at the forefront of industry innovation. Leveraging a diverse toolkit of analytics, creative ideation, and platform expertise, I have cultivated robust online communities and elevated brand presence across various digital landscapes.From startups to established enterprises, I\'ve partnered with a spectrum of clients to amplify their brand voices, foster meaningful connections, and achieve tangible business objectives. Whether it\'s crafting engaging copy, designing visually striking content, or implementing data-driven optimization strategies, I thrive in the dynamic intersection of creativity and strategy.I have had the opportunity to work with brands such as, DTLR. Made for the W, Hibbett Sports, Atlanta Dream, Sole Play Atlanta, Sole Play Her and many more!

Experience

1. Inside Sales Specialist

   Allstate

   Dec 2025 — Present · Atlanta, GA, US

   Property & Casualty Insurance ProfessionalInside Insurance Sales Specialist with experience across Property & Casualty, Life, and Commercial insurance, focused on helping clients feel confident, informed, and protected. I bring a consultative, people-first approach to every conversation—listening first, identifying coverage gaps, and delivering solutions that actually fit.I thrive in fast-paced inside sales environments where strong communication, follow-up, and relationship-building matter. Whether I’m converting inbound leads, nurturing long-term clients, or educating consumers on complex coverage options, my goal is always the same: make insurance clear, accessible, and valuable.Driven by results, grounded in service, and passionate about helping people make smart coverage decisions.

Education

• Southern Adventist University

  Bachelor of Business Administration (BBA), Business Administration and Management, General

  1993 — 1997

Skills

• Underwriting
• Investment Properties
• Cold Calling
• Direct Sales
• Process Scheduler
• Statistical Data Analysis
• First Time Home Buyers
• Small Business
• Umbrella Insurance
• Product Presentation
• Building Effective Relationships
• Microsoft Office
• Sales
• Risk Management
• Marketing
• Lead Generation
• Health Insurance
• Life Insurance
• Leadership
• General Insurance
• Needs Analysis
• Account Management
• Fixed Annuities
• Casualty
• Customer Service
• Insurance
• Sales Management
• Value Based Selling
• Term Life Insurance
• Marketing Strategy
• Networking
• Property & Casualty Insurance
• Microsoft Excel
• Team Building
• Strategic Planning
• Liability