Kenya Richardson-El

About Kenya Richardson-El

Human Resources Professional, Navy Veteran, and 2023 Presidential Management Fellowship Semi-Finalist leveraging proven experience in operations, staff management, and project coordination. Adept at directing teams of 20+ in dynamic, fast-paced environments. Possess a comprehensive background in paralegal services, process improvement, and policy compliance. Managed equipment, assets, facilities, and property valued at $10M and executed budgets of $32M while mitigating risk that ensured safety and quality. Career supported by a Master’s in Human Resources Analytics and Management, Human Resources Management Services certificate, and formally held a Secret security clearance.

Experience

1. Benefits Coordinator

   Lockton

   Jun 2023 — Present

   Supported the implementation and ongoing maintenance of benefit administration systems, including enrollment/eligibility, payroll management, COBRA, participant issue related reporting, verification services and consumer-directed health care administration. Served as technical support for new and existing systems and programs.*Assisted in updating and finalizing revisions to company employee benefits guides for 169 locations in 16 different states for employees*Served as a change agent for the implementation and continuity of HR systems, Dayforce, UKG, Salesforce CRM, and Benefit Solver.*Supported annual open enrollment, coached, mentored, and positively influenced employees with complex professional and personal issues such as divorce, financial concerns, and scheduling matters; used conflict management skills and leveraged available resources to resolve employee concerns.*Performed weekly audits of the employee’s pay statements and supervised creation of initial benefit enrollment for newly assigned personnel; verified $2M+ in payroll benefit deductions.*Utilized bSwift reporting functionality to create and run ad hoc reports helping management with understanding dependent verification documents needs and qualified life event timeliness.*Enforced Asbury Automotive Group’s policy compliance measures, provided guidance to newly hired employees, active employees, and managers, analyzed benefit payroll deductions for accuracy and HR compliance.*Managed employee data and processes of two benefits administrative systems, minimizing employee file errors, and timely employee benefit deductions.*Ensured data integrity, data cleaning, using MS Excel look up functions of current data and routine data audits.*Partnered directly with supervisors and employees regarding payroll benefit deduction inquires and Health Savings Account (HSA), Flexible Spending Account (FSA) and 401K funding needs.

Education

• Martinsburg

  Human Resources Management Certificate

• American University

  Master of Science - MS

• University of Maryland University College

  Bachelor of Science - BS

Skills

• Government
• Nonprofits
• Public Speaking
• Event Planning
• Powerpoint
• Microsoft Excel
• Strategic Planning
• Federal Government
• Public Administration
• Microsoft Office
• Customer Service
• Policy
• Research
• Policy Analysis
• Leadership
• Training
• Microsoft Word