Kenya Mawusi
Project Manager @Friend In A Box
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WORK HISTORY
Project Manager @Friend In A Box
EDUCATION
William & Mary – Raymond A. Mason School of Business
Master of Business Administration (MBA), General MBA, Concentration in Manageent of Engineering & Technology Development
Florida Agricultural and Mechanical University
Bachelors of Science, Graphic Design, Public Relations
Hampton Roads Academy
High School Diploma
ABOUT KENYA MAWUSI
A results-driven Project & Product Management professional with nearly a decade of experience in customer experience, UX research coordination, and change management. Skilled in optimizing workflows, enhancing digital experiences, and driving stakeholder engagement across government, nonprofit, and private sectors.PMP & Registered Scrum Master certified, with expertise in Agile project management, stakeholder collaboration, and process optimization. Proficient in Jira, Confluence, Microsoft Office Suite, and SharePoint management to streamline operations and improve efficiency.Core Competencies: Customer Experience & Engagement – Leading teams to improve satisfaction, optimize workflows, and increase retention. Product & UX Management – Coordinating UX research and design teams to enhance digital products and interfaces. Process Optimization & Change Management – Implementing 508 compliance initiatives and driving process improvements. Government & Nonprofit Consulting – Managing high-impact projects while ensuring compliance and efficiency. Identity & Access Management – Overseeing SharePoint sites, developing SOPs, and leading process enhancement efforts. Clearance Eligible – Approved for work with federal agencies.Open to opportunities in Customer Experience, Product Management, and Project Management, with a passion for improving digital experiences, streamlining operations, and driving organizational success.
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