Kent Walters
Senior Vice President Operations @Goodwill Industries of Southeastern Wisconsin, Inc.
Signup · Get unlimited contacts
WORK HISTORY
Senior Vice President Operations @Goodwill Industries of Southeastern Wisconsin, Inc.
Milwaukee, WI, US
Provided effective management of Goodwill’s federal and commercial contracts and steered operational activities in the intended direction, focusing on achieving desired objectives.• Generated $130M+ of revenue and employed 1200+ employees, including 700+ individuals with significant disabilities by overseeing two core businesses.• Negotiated and secured a 10 year Federal Contract, circa $900M.• Ensured business continuity throughout the 2020 pandemic through regulation of various business processes while ensuring staff members’ and customers’ safety.• Provided strategic direction for a $12M linen and laundry operation while evaluating the financial performance of each contract, terminating unprofitable contracts, and formulating and implementing a strategy for 3 to 5-year turnaround.• Developed economic value by aligning financial and operational performance, as well as implemented practical strategies to achieve sustainable competitive advantage.• Slashed employee turnover rate through delivery of productive training to management and employees, resulting in improved performance and productivity.• Navigated organizational operations in a promising direction by developing and integrating change management solutions across the organization
EDUCATION
Western Michigan University - Haworth College of Business
Master of Business Administration - MBA, Finance, General
Western Michigan University - Haworth College of Business
BBA, Management
SKILLS
ABOUT KENT WALTERS
With over 25 years of experience in leading large-scale operations and strategic partnerships, I am a growth-focused executive who strives to propel Goodwill towards its mission of creating meaningful employment opportunities for people with disabilities and disadvantages. As the Senior Vice President of Operations, I oversee a core business that generates over $100 million in revenue and employs about staff members, including 500+ individuals with significant disabilities.I leverage my expertise in process optimization, financial management, and team leadership to streamline internal and external operations, negotiate and secure long-term multi-million dollar contracts, devise and implement cost-efficient strategies, and improve profitability and productivity. I am also a certified Six Sigma Black Belt (CSSBB), which enables me to apply data-driven and innovative approaches to enhance quality and efficiency. I am passionate about fostering and strengthening collaborative relationships with major stakeholders, government agencies, and community organizations, and ensuring business continuity and customer satisfaction. I am always looking for new ways to support and empower our diverse and talented workforce, and to make a positive impact on our society.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.