Kent Austin

Abbott Ambassador at Abbott Diagnostics Business

Role
Abbott Ambassador at Abbott
Location
Seattle, WA, US
LinkedIn followers
500 followers
Healthcare & Human ServicesView LinkedIn profile

About Kent Austin

Accomplished Medical Sales Professional with experience- Managing the Sales process,…

Experience

  1. Abbott Ambassador

    Abbott

    Sep 2018 — Present · Seattle, WA, US

    Utilizing assay offerings, instrumentation, automation, informatics, and a defined methodical and results oriented system. Actively collaborate with customers to achieve key metrics and drive the value and influence of the lab and improve health outcomes. Primary responsibilities- Trusted partner and advisor as Abbott’s Diagnostics main contact to customers- Expand relationships within customer accounts outside the lab to include Medical & specialty staff and the Hospital/System’s Senior Leadership (“c-suite”)- Manage and drive the development of accounts, including key activities, strategic account management & post-sales implementation- Maintaining a High and Consistent Customer Satisfaction score (NPS)- Evaluate, identify, present, and implement process improvement project with Partner/Customers- Provide ongoing training and coaching to customers- Accountable for Territories revenue, including forecasting, balanced performance, and Portfolio expansion- Perform regular business reviews designed to measure, manage and contribute to the customer’s success with established Metrics.

Skills

  • Capital Equipment
  • Medical Devices
  • Cold Calling
  • Cost Benefit
  • Sales Management
  • Market Development
  • Life Sciences
  • Cross-Functional Team Leadership
  • Marketing Strategy
  • Breast Cancer
  • Strategy
  • Laboratory
  • Cancer
  • Microsoft Office
  • Sales
  • Salesforce.com
  • Product Development
  • Microsoft Excel
  • Pharmaceutical Sales
  • Project Management
  • Roi Optimization
  • Account Management
  • Hardware Diagnostics
  • Product Launch
  • Hospitals
  • Histology
  • Training
  • Immunohistochemistry
  • Immunology
  • Biotechnology
  • Management
  • Team Building
  • Business Process Improvement
  • Sales Operations
  • Customer Service
  • Product Marketing
  • Sales Presentations
  • Healthcare
  • Business Development
  • Product Management

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Kent Austin — Abbott Ambassador at Abbott in Seattle, WA, US | Unifers