Kent Anderson
Director, Service Operations at Discover Financial Services
- Role
- Director - Service Operations at Discover
- Location
- Park Ridge, IL, US
- LinkedIn followers
- 500 followers
About Kent Anderson
Highly experienced technology leader with 25 years in the design and operations of IT systems and project management. Manages geographically disperse teams of engineers, project managers, and developers. Focused on building and operating resilient systems. Works directly with clients to develop solutions that fulfill business goals. Highly motivated and enthusiastic, driven to improve on previous successes. Continually learning and apply new technologies to the benefit of customers and peers. Specialties: Client Services, High Availability, Network Solutions, Delivering value.
Experience
Director - Service Operations
Dec 2017 — Present
Education
DePaul University
IT Program
1995 — 2000
Northeastern Illinois University
BA, Information Science
1990
Skills
- Process Improvement
- Management
- Networking
- Telecommunications
- Voip
- Data Center
- Information Security
- Solution Selling
- Pre-Sales
- System Deployment
- Crm
- Itil
- Disaster Recovery
- Program Management
- Outsourcing
- IT Service Management
- Requirements Analysis
- Cloud Computing
- IT Strategy
- IT Management
- Pmp
- Leadership
- Saas
- Security
- Enterprise Software
- Enterprise Architecture
- Service Delivery
- Technical Support
- Business Analysis
- Virtualization
- Sdlc
- Solution Architecture
- Managed Services
- Integration
- Project Portfolio Management
- Project Management
- Business Intelligence
- Governance
- Consulting
- Information Technology
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