Ken Stephens
- Role
- Strategic Account Specialist at Genesys
- Location
- Bradenton, FL, US
- LinkedIn followers
- 500 followers
About Ken Stephens
From Decision Sciences to Customer Experience: My Journey and Invitation My career…
Experience
Strategic Account Specialist
Oct 2017 — Present
I am honored to be working for Genesys. I respect the Genesys global team. I am in complete unison with the Genesys vision. I love my position at Genesys and what it affords me to do. I am finally in a place where I can assist my customers in creating distinctive experiences for their customers. Genesys provides the technology, the focus and most importantly positive business outcomes. Genesys can be your compass to transform you from your cocoon of systems and processes to a wonderful journey for your customers. Create memorable and emotional connections that are symphonic and you can create a brand that is iconic. Genesys is changing the way companies think about customer experience. As the largest private software company in the Silicon Valley area, we are revolutionizing how companies engage with their customers.
Skills
- Strategic Technology Planning
- Customer Experience
- Sales Management
- Speech Recognition
- Product Marketing
- Call Centers
- Mobile Devices
- Customer Experience Improvement
- Consultative Selling
- Partner Management
- Partnerships
- Account Management
- Professional Services
- Management
- Product Management
- Business Alliances
- Unified Communications
- Start-Ups
- B2b
- Direct Sales
- Unified Messaging
- Cloud Computing
- Speech Analytics
- Salesforce.com
- Complex Sales
- Managed Services
- Technology Partnerships
- Enterprise Software
- Strategy
- Lead Generation
- Ivr
- Natural Language Understanding
- Voip
- Customer Relationship Management (Crm)
- Call Center
- Offshore Software Development
- Crm
- Large Account Sales
- Go-to-Market Strategy
- Solution Selling
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