Kensington Schmidt

About Kensington Schmidt

I am passionate about the pursuit of progress. These days, that means helping business leaders understand the technological art of the possible (particularly with AI and Agents) in how they can transform how their organizations work and serve their customers. As human beings, we often fall back on what we have always done because its comfortable, but the disruption occurring across all industries means innovation is now a mission critical imperative. Technology now powers every aspect of every business. AI will soon power a significant portion. Let’s work together to build the future where human ingenuity is unlocked and enabled by AI.#M365Copilot,#CopilotChat,#M365,#Agents,#AgentBoss,#hospitalitysolution,#hospitality,#retail,#taskmanagement,#frontliners,#frontlineheros,#frontlineheroes,#frontlineworker,#firstline,#frontline,#frontlinewarriors,#employeeproductivity,#workforcesolutions,#workforcetransformation,#workforceofthefuture,#workforcemanagement,#workforce,#retailsolutions,#retailindustry,#retailinnovation,#franchise,#airlineindustry,#airline,#airlines,#hotel,#hotels,#manufacturingtechnology,#postcovid19,#ai,#copilot,#copilotforfrontline,#agents,#agentsforfrontline

Experience

1. Director, M365 for Copilot, Ai, and Frontline

   Microsoft

   Jul 2025 — Present

   Helping organizations across the world with their strategy, adoption, and use cases for AI across their organizations and roles. An executive strategic advisor who has helped many organizations shape their AI strategy in a way that complements human expertise and ingenuity. A product leader that understands how to translate business challenges and needs into the right features and functionalities to leverage AI technologies successfully. A seasoned professional speaker who has educated, trained, and evangelized thousands of people over the years in everything from customer-facing events, internal events, and with C-suite executive briefings.

Education

• Babson College

  Bachelor of Science (B.S.), Business Management, Concentration in Information Technology Management

  2003 — 2007

• The Tuck School of Business at Dartmouth

  Master of Business Administration (MBA)

  2013 — 2015