Ken Puffer

About Ken Puffer

The state of Healthcare is ever changing, though possibly no more so than in the past few years. Between changing reimbursement models, advanced technology initiatives for improving patient and physician engagement and satisfaction, and security processes that are not able to keep pace, Healthcare is at a critical inflection point for ensuring that technology selections are aligned and able to meet business objectives.I work with many Healthcare organizations across the country to help them select integrate technology to more effectively meet their business, operational and security needs.

Experience

1. Healthcare CTO

   ePlus inc.

   Jan 2016 — Present

   As the Healthcare CTO at ePlus Technology, Inc, my primary responsibility is to engage with healthcare providers nationwide, understanding their unique challenges and strategic directions. In this role, I am privileged to collaborate closely with our healthcare customers to enhance patient care and operational efficiency through innovative technology solutions.Healthcare providers are dedicated to improving patient outcomes amidst ongoing digital transformation efforts. At ePlus, we leverage our proprietary services alongside strategic partnerships with leading technology and consulting firms. This synergy allows us to address critical themes identified by our healthcare clients:1. Patient and Family Experience: We prioritize solutions that enhance the overall patient journey and promote compassionate care delivery.2. Clinical Outcomes: Our focus is on technologies that improve treatment effectiveness, streamline workflows, and ensure clinical excellence.3. Physician Engagement: We provide tools and platforms that empower healthcare professionals, fostering collaboration.4. Financial Performance: Through strategic IT investments and process optimizations, we help healthcare organizations achieve sustainable financial health.5. Cybersecurity: Protecting patient data and ensuring regulatory compliance are paramount. We provide robust cybersecurity solutions tailored to healthcare\'s unique challenges.6. Employee Satisfaction: We recognize the importance of a supportive work environment and the connection between employee satisfaction and patient satisfaction. Our solutions aim to enhance operational efficiency while improving staff satisfaction.In translating these insights into actionable technology solutions, we aim to be at the forefront of healthcare innovation. Through continuous dialogue and collaboration, we strive to evolve alongside the healthcare industry, leveraging technology to drive positive outcomes and sustainable growth for our clients.

Education

• State University of New York at Delhi

  Associate of Arts and Sciences (A.A.S.), Electrical Engineering Technologies/Technicians

  1986 — 1988

• Kaplan University

  Bachelor of Science (B.S.), Computer Science

  2005 — 2007

Skills

• Ehr
• Network Security
• Disaster Recovery
• Customer Service
• Information Security
• Networking
• Healthcare Management
• Healthcare Information Technology
• Meditech
• Management
• Capital Budgeting
• Network Architecture
• Data Center
• Pacs
• Hipaa
• Information Technology Strategy
• Revenue Cycle
• Risk Management
• Process Improvement
• Healthcare
• Operating Budgets
• Business Analysis
• Network Administration
• Hospitals
• Emr
• Health Information Exchange
• Leadership