Kenny Oubre

About Kenny Oubre

I help organizations turn employee recognition and engagement into real, measurable business impact.As a Customer Strategy Lead at Achievers, I partner with senior leaders to drive long‑term program maturity, adoption, and ROI across recognition, rewards, and employee experience initiatives. My focus is on connecting strategy to execution—ensuring customers don’t just launch programs, but fully embed them into their culture.I bring a relationship‑first approach grounded in curiosity, accountability, and results. Whether guiding executive stakeholders, aligning cross‑functional teams, or navigating complex change, I’m energized by helping organizations move from good intentions to sustained outcomes.Previously, I’ve supported enterprise customers through growth, transformation, and moments that matter most—always with an eye toward what will scale, what will stick, and what will truly resonate with employees.What I care about:• Strategic partnerships rooted in trust• Customer advocacy and long‑term value creation• Programs leaders champion and employees believe in• Clear communication, thoughtful leadership, and continuous improvementIf you’re passionate about culture, recognition, and building workplaces where people can do their best work, I’d welcome the opportunity to connect.

Experience

1. Customer Strategy Lead

   Achievers

   Feb 2026 — Present

   The Customer Strategy Lead (CSL) is a senior strategic contributor within Customer Success, focused on driving customer growth, retention, and program maturity by bringing deep industry expertise, executive engagement, and thought leadership across the portfolio.By partnering with Account Managers and Customer Success Managers, the CSL ensures customers achieve measurable business outcomes. Acting as an ambassador of Achievers Workforce Institute, the CSL leverages research and insights to position Achievers as a trusted advisor and thought leader in the market. The CSL connects strategic vision with CSM execution, fostering executive relationships, and ensuring customers see Achievers as an indispensable partner in their success.

Education

• Texas Christian University

  BA, Economics

  1997 — 2001

• The Citadel

  MBA, Business Administration

  2008 — 2010

Skills

• Project Management
• Salesforce.com
• Visio
• Project Planning
• Team Leadership
• Management Consulting
• Crm
• Sales
• Customer Relationship Management (Crm)
• Business Intelligence
• Software Documentation
• Integration
• Account Management
• Professional Services
• Training
• Testing
• Nonprofits
• Process Improvement
• Solution Selling
• Recruiting
• Enterprise Software
• Business Process
• Consulting
• Management
• Saas
• Program Management
• Fundraising
• Leadership
• Software as a Service (Saas)
• Business Development
• Business Process Improvement
• Strategic Planning