Kenny McKee
Strategic Customer Success Manager @ Newsela
- Role
- Strategic Customer Success Manager at Newsela
- Location
- Asheville, NC, US
- LinkedIn followers
- 500 followers
About Kenny McKee
With multifaceted experience in education and technology, I am currently the Content Product Manager of our ELA and Writing products at Newsela, where I blend my passion for data literacy, innovative product strategy, and cross-functional team leadership. My mission is to empower educators and students by creating impactful tools that drive meaningful learning outcomes. I thrive in collaborative environments where I can bring my expertise in education, customer success, and product development to support organizational goals and foster inclusive, data-driven decision-making. At Newsela, I contribute to the development of user-focused content products, leveraging my background in literacy leadership, customer success and professional learning. My prior role as a Mid-Market Customer Success Manager at Newsela allowed me to manage an extensive ARR portfolio and work closely with education leaders to boost adoption and client satisfaction. With a demonstrated ability to drive growth, enhance engagement, and design impactful learning solutions, I aim to continue advancing learning outcomes and experiences through strategic and innovative products.
Experience
Strategic Customer Success Manager
Apr 2026 — Present
Education
Appalachian State University
B.S., English Education
1997 — 2001
East Carolina University
M.A.Ed., Reading
2011 — 2013
Skills
- Instructional Design
- English Language Learners
- Program Development
- Classroom Instruction
- Instructional Technology
- Social Media Marketing
- Adult Education
- Community Outreach
- Teaching Reading
- Coaching
- Instructional Coaching
- Reading Comprehension
- Tutoring
- Common Core State Standards
- Curriculum Mapping
- Literacy
- Classroom Management
- Communication Skills
- Differentiated Instruction
- Writing
- Data Driven Instruction
- Classroom
- Moodle
- Policy
- Language Arts
- Secondary Education
- Research
- Educational Leadership
- Lesson Planning
- Balanced Literacy
- Editing
- Teacher Training
- Staff Development
- Public Speaking
- Reading Intervention
- Social Media
- Special Education
- Teaching
- Professional Learning Communities
- Educational Technology
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