Kenny Madden

Enterprise Customer Success Manager

Role
Enterprise Customer Success Manager at Zendesk
Location
Austin, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kenny Madden

Thanks for visiting my Linkedin profile. If you need to contact me or have a question I am available : k••••••••@yahoo.com or text 51••••••99( Location Austin TX Central Standard Time) Creator of #linkedinbookclub Linkedin + Books. k••••••••@yahoo.com or text 51••••••99 e mail: k••••••••@yahoo.com Phone: 51••••••99 Twitter: kennymadden1973 Instagram: If you are kind enough to purchase a piece of Artwork you can do that here: Or let me know the piece and we can arrange shipping http://paypal.me/kennymadden #linkedinbookclub ( my posts and opinions are all my own - I think)

Experience

  1. Enterprise Customer Success Manager

    Zendesk

    Oct 2025 — Present · Austin, TX, US

    Zendesk powers exceptional service for every person on the planet. As a leader in AI-powered service, we offer the Zendesk Resolution Platform, designed to redefine customer experience with advanced tools that integrate AI Agents, a comprehensive knowledge graph, actions and integrations, governance and control, measurement and insights, and human expertise. Our purpose-built platform enhances service by combining automation and human insight for seamless interactions. Easy to use, easy to scale, and easy to get value from, Zendesk helps companies strengthen relationships, improve efficiency, and grow. Learn more: http://zdsk.co/46mVi8h

Education

  • Professional skills background

    Sales and Marketing

    1996 — 2014

  • St Cedds

    Art, Languages, Design and communication

    1984 — 1989

  • University of Reading

    BA

    1992 — 1996

Skills

  • Web Marketing
  • Salesforce.com
  • Demand Generation
  • Account Management
  • Social
  • Strategy
  • E-Commerce
  • B2b Software
  • B2b Marketing,
  • Social Media
  • Management
  • Business-to-Business (B2b)
  • Spiceworks IT Marketing
  • Sales
  • Smb Sales
  • Channel Readiness
  • Direct Sales
  • B2b
  • Indirect Sales Channels
  • Sales Channel Development
  • Networking
  • Selling
  • Start-Ups
  • IT Marketing
  • Spiceworks IT Community Marketer
  • Account Penetration
  • Online Advertising
  • Marketing
  • Sales Process
  • Market Penetration
  • New Business Development
  • Business Development
  • Multi-Channel Marketing
  • Lead Generation
  • Indirect Channel Sales
  • Advertising
  • Spiceworks
  • Pipeline Growth
  • Enterprise Software
  • Crm

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Kenny Madden — Enterprise Customer Success Manager at Zendesk in Austin, TX, US | Unifers