Kenny Austin
- Role
- Chief Customer Officer at Parasoft
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Kenny Austin
As the Global Leader in Customer Success at Parasoft, I have a demonstrated history of…
Experience
Chief Customer Officer
Jun 2022 — Present
Leading global Customer Success for Parasoft. Overall responsibility to enhance the customer experience, grow the base, improve customer loyalty, and grow annual recurring revenue. Key initiatives include: • Developing a Customer Success Toolbox (Tools and templates for Customer Success Managers) • Standardizing (and continually improving) customer onboarding process • Increasing product adoption, improving customer retention • Laying the groundwork for customer advocacy and expansion
Skills
- Project Delivery
- Sales Enablement
- Business Process Re-Engineering
- Telecommunications
- Program Management
- Professional Services
- Management
- Enterprise Software
- Pre-Sales
- Cloud Computing
- Project Management
- Security
- Go-to-Market Strategy
- Business Intelligence
- Vendor Management
- Solution Architecture
- Data Center
- Consulting
- Solution Selling
- Product Management
- Identity Management
- Strategy
- Team Management
- Salesforce.com
- Process Improvement
- Integration
- Information Security
- Leadership
- Virtualization
- Enterprise Architecture
- Identity & Access Management (Iam)
- Process Engineering
- Itil
- Business Development
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.