Kenny Fraser
Talent Acquisition Operations Manager, North America @ Publicis Sapient | Talent Acquisition Technology, HR Systems & Operations
- Role
- Operations Manager, North America at Publicis Sapient
- Location
- Plymouth, MA, US
- LinkedIn followers
- 500 followers
About Kenny Fraser
Experienced Talent Acquisition Operations Leader and HR/People Technology Partner with 16+ years driving operational excellence, process optimization, and strategic recruiting technology initiatives for enterprise organizations. Proven ability to lead teams, enhance talent systems (including ATS/CRM), and partner with cross-functional stakeholders to translate business goals into scalable workforce solutions. Adept at building governance frameworks, dashboards and reporting to inform data-driven decisions, manage intake/prioritization, and deliver consistent, high-impact results. Strong communicator and coach committed to elevating team performance and improving talent acquisition outcomes in agile, dynamic environments.
Experience
Operations Manager, North America
Jan 2024 — Present · Boston, MA, US
Lead operational strategy and execution across Talent Acquisition and broader Talent functions, improving workflows and experience for recruiting stakeholders. • Own design, configuration, and optimization of iCIMS ATS and Talent CRM systems to support scalable intake, reporting, and candidate lifecycle workflows. • Partner closely with business leaders and HR partners to translate strategic talent objectives into measurable project plans, deliverables, and capacity planning outputs. • Develop and maintain real-time dashboards, data pipelines and reporting frameworks that drive visibility into talent metrics and process ROI for global Talent teams. • Drive process standardization, governance structures, and cross-functional integration for ATS, career site APIs, and third-party technologies to support efficient end-to-end recruiting operations. • Mentor and influence TA leaders on best practices for system adoption, workload prioritization, and continuous improvement. • Lead Global “Learning & Development” Program to increase organizational knowledge by incorporating AI tools into daily work activities.
Education
Bryant University
Bachelor of Science (B.S.), Business Administration and Management, General
2004 — 2008
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