Kenny Felkel
Senior Accounting Manager @Showroom
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WORK HISTORY
Senior Accounting Manager @Showroom
Los Angeles, CA, US
Senior Accounting leader overseeing Accounts Receivable, Billing Operations, and cross-functional financial controls for a high-growth, multi-entity luxury home staging and interior design organization operating nationally.Lead AR and Billing strategy across complex staging, design, luxury lease, and furniture sales revenue streams, managing multi-million-dollar monthly invoicing and collections activity.Reduced Days Sales Outstanding (DSO) from 60+ days to ~30–40 days through structured collections processes, proactive dispute resolution, and system-driven accountability.Spearheaded implementation of Upflow (AI-driven AR automation platform), centralizing customer communications, automating reminder workflows, and increasing cash conversion efficiency.Designed and deployed a comprehensive AR Playbook, formalizing escalation protocols, customer communication standards, and cross-functional workflows with Sales and Operations.Partner closely with executive leadership on AR forecasting, risk exposure analysis, aging strategy, and bad debt treatment.Drive contract-to-cash process integrity by reconciling Salesforce, executed contracts, installation milestones, and QuickBooks data to prevent downstream disputes and revenue leakage.Oversee billing accuracy for high-value staging and luxury lease contracts, ensuring proper revenue timing, tax treatment, and recurring rental execution.Lead enforcement strategy for delinquent accounts, including structured payment plans, escrow demands, personal guarantees, and outside counsel coordinationStrengthen internal controls by standardizing invoice approval workflows (Tipalti), payment authorization policies, and audit-ready documentation practicesMentor and guide AR team members, establishing performance standards tied to aging reduction and cash accelerationFocused on building scalable financial infrastructure that supports rapid revenue growth while protecting margin, liquidity, and balance sheet strength
EDUCATION
Pepperdine University
BS, Political Science, Philosophy
SKILLS
ABOUT KENNY FELKEL
Skilled professional with over 12 years experience in the Credit and Collections field. Experience dealing with everyone from Fortune 100 Companies to the small business down the street. I ensure not only timely payment but impeccable customer relations.
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