Kristie Kennington-Otto
Public Safety Communications @Pasco County Government
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WORK HISTORY
Public Safety Communications @Pasco County Government
Pasco County, FL, US
EDUCATION
University of South Florida
BA
ABOUT KRISTIE KENNINGTON-OTTO
With over 16 years of experience in the technology industry, including over 12 years in technical leadership within the Financial Technology sector, I bring a wealth of expertise in operations management. I have successfully led both on-shore and off-shore teams across the US, Europe, and Asia (India and the Philippines) in a demanding 24/7/365 environment. My strengths lie in optimizing processes, implementing cost-effective strategies, strategic planning, staff development, and driving operational efficiency. I’m known for my strong technical leadership and innovative problem-solving abilities, which have consistently resulted in enhanced performance and value creation for the organizations I\'ve served. Leadership is not just a position but a responsibility I embrace with dedication, steering my team towards innovative solutions and impeccable service delivery. My expertise in technical leadership and quality assurance has been instrumental in maintaining service level agreements and ensuring client satisfaction. I have a strong commitment to excellence that extends beyond just meeting goals; it\'s about setting new benchmarks in the industry. With a focus on strategic decision-making, I\'ve led my teams to not only meet but exceed expectations, fostering an environment where onboarding, project management, and DEI compliance are seamlessly integrated into our daily operations.
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