Kenneth Willetts
Product Lead | Reverse Logistics| Logistics | Fulfillment | Warehouse Operations
- Role
- Staff Product Manager Reverse Logistics Walmart Fulfillment Services at Walmart
- Location
- Essex Junction, VT, US
- LinkedIn followers
- 500 followers
About Kenneth Willetts
Strategic Product Management leader with 20+ years of experience driving innovations in reverse logistics, fulfillment, supply chain, and warehouse operations. Expertise in building scalable B2B and eCommerce platforms, streamlining complex operations, and delivering cost-optimized solutions. Proven track record of cross-functional leadership, agile delivery, and deploying technology-driven process improvements that reduce waste, mitigate risk, and enhance seller/vendor success. Committed to creating transparent, collaborative environments that empower teams and drive continuous improvement.
Experience
Staff Product Manager Reverse Logistics Walmart Fulfillment Services
Feb 2024 — Present
Staff Product Manager for Walmart Fulfillment Services focused in Reverse LogisticsReverse WMS SME and Associate Facing Tools in WFS Returns Centers (Receive, Grade, Put/Stow, Pick, Pack, Ship)Returns, Restocks, Returns to Seller/Vendor, Liquidations, Disposals and other Returns ServicesFraud Software Management in WFS Returns Centers
Education
Miami University
B.A. English Literature, English
2000 — 2004
University of Phoenix
Master of Business Administration - MBA, Information Technology Project Management
2006 — 2008
Skills
- Microsoft Office
- Analysis
- Software Documentation
- Sdlc
- Prince2
- Agile Project Management
- Product Management
- Analytics
- Process Improvement
- Release Management
- Forecasting
- Customer Service
- Requirements Gathering
- Agile & Waterfall Methodologies
- Business Analysis
- Data Analysis
- Windows
- Project Management
- Agile Leadership
- Agile Methodologies
- Management
- Team Building
- Account Management
- Sql
- Visio
- Program Management
- Inventory Management
- Software Development Life Cycle (Sdlc)
- Requirements Analysis
- Leadership
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