Kenneth Ryant

About Kenneth Ryant

Senior Operations Leader with 15+ years of experience across Business Operations, Sales Operations, and Service Operations, driving execution, scalability, and operational clarity in fast-paced, growth environments.Proven partner to executive leadership, translating strategy into results through process optimization, KPI development, dashboarding, forecasting, and cross-functional program execution. Deep experience supporting sales leadership, customer delivery, and distributed teams, with a focus on reducing friction, improving visibility, and enabling consistent performance at scale.Core strengths include operations management, sales operations strategy, reporting and analytics, workflow automation, budgeting and vendor management, stakeholder alignment, and people leadership. Known for building repeatable systems that improve efficiency, accountability, and decision-making across the organization.

Experience

1. Senior Operations Manager

   Mint House

   Aug 2024 — Present · New York, NY, US

   Lead business operations and service operations across a multi-site, high-growth environment, partnering with executive leadership to translate strategy into scalable execution.Own operational planning, forecasting, and reporting, developing KPIs, dashboards, and performance metrics that improve visibility and decision-making at the leadership level.Drive process optimization and workflow standardization across cross-functional teams, reducing operational friction and improving execution consistency.Partner closely with sales, finance, and customer-facing teams to align resources, timelines, and priorities in support of revenue growth and service delivery.Manage budgets, vendor relationships, and cost controls, delivering measurable efficiency gains and improved margin discipline.Lead and develop teams through growth and change, reinforcing accountability, clarity, and operational rigor.

Education

• William Paterson University of New Jersey

  bachelors in management, Business management

  2010 — 2012

• UCNJ Union College of Union County, NJ

  Associates in Arts and Science, Liberal Arts and Science

  2007 — 2009

Skills

• Analysis
• Leadership
• Organizational Structure
• Organizational Behavior
• Hospitality
• Sales Operations
• Customer Service
• Team Leadership
• Restaurants
• Time Management
• Hospitality Management
• Microsoft Office
• Sales
• Micros
• Banquets
• Communications Strategy
• Hiring
• Service Management
• Property Management Systems
• Customer Satisfaction
• Training
• Guest Service Management
• Forecasting
• Hotels
• Inventory Management
• Coaching
• Organizational Leadership
• Strategic Communications
• Opening Hotels
• Front Office
• Management
• Human Resources