Ken Kraft
Product Management leader who builds and manages teams that cultivates relationships to build and release compelling software that empowers end users to make the right decision at the right time.
- Role
- Senior Program Manager at IGT
- Location
- North Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Ken Kraft
Bringing a unique combination of operational expertise, client management, product management, and project management skills to your organization, you will trust me to solve tough problems and, ultimately, get things done. This is accomplished through a positive attitude and a calm demeanor that conveys a sense of urgency without creating chaos. It is backed up with consistent on-time, on-budget project delivery, high marks in client satisfaction and a track record of consistent revenue growth, through the building effective cross-functional teams to accomplish client and organizational goalsSpecialties: Product Management, Project Management, Client Relationship Management, Operational Experience, Contract Negotiation,
Experience
Senior Program Manager
Jun 2025 — Present
Lead multi-year, multi-million-dollar programs delivering mission-critical casino management and command systems, managing budget, schedule, staffing, and delivery performance. Developed and executed integrated program plans, timelines, and budgets to migrate a national enterprise customer from on-premises to cloud-based, resilient infrastructure, improving security, scalability, and operational continuity. Directed cross-functional teams (Systems Engineering, Deployment, Training, Operations) to deliver coordinated releases across multiple operational sites, achieving on-time, under-budget delivery. Owned customer relationships, executive briefings, risk management, and delivery commitments for strategic accounts. Supported profitability targets, ensuring delivery plans met organizational margin and P&L objectives.
Education
Canisius University
Bachelor of Arts, History
Canisius University
Masters, Organizational Communication and Development
Skills
- Call Centers
- Cross-Functional Team Leadership
- Customer Satisfaction
- Budgets
- Strategy
- E-Commerce
- Agile Methodologies
- Management
- Team Building
- Project Management
- Strategic Planning
- Performance Management
- Crm
- Account Management
- Change Management
- Sdlc
- Csm
- Project Delivery
- Process Improvement
- Operations Management
- Outsourcing
- Product Management
- Business Analysis
- Leadership
- Contract Negotiation
- Start-Ups
- Project Planning
- Vendor Management
- Program Management
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