Ken Kelch
SAP Solutions Leader | S/4HANA, Incentive Management, C4C & Fiori | Business Process Optimization | Data, Ops & Transformation Expert
- Role
- Senior Business Analyst at J. J. Keller & Associates, Inc.
- Location
- Neenah, WI, US
- LinkedIn followers
- 500 followers
About Ken Kelch
As a marketing operations leader with over 15 years of experience, I specialize in driving engagement, optimizing customer retention programs, and managing cross-functional teams. At Alta Resources, I led multi-channel marketing strategies for Disney Movie Club, influencing over 10 million members and delivering impactful campaigns. My work has consistently empowered teams, enhanced brand value propositions, and improved operational efficiency through structured career development and innovative promotional initiatives. By leveraging data analytics and predictive modeling, I partner with organizations to design campaigns that enhance customer lifetime value while achieving measurable revenue growth. My focus on fostering collaborative environments and developing scalable strategies ensures sustainable success. Passionate about aligning systems, data, and people to deliver meaningful outcomes, I am committed to building infrastructures that empower both teams and customers.
Experience
Senior Business Analyst
J. J. Keller & Associates, Inc.
Jan 2026 — Present · WI, US
SAP Solution DeliveryLead end‑to‑end analysis, requirements gathering, and solution design across S/4HANA Sales, Finance, Supply Chain, or related workstreams.Provide subject‑matter expertise in SAP Incentive Management, including compensation plans, crediting, settlements, and performance analytics.Support and configure SAP C4C for sales processes, service workflows, and customer engagement scenarios.Design and optimize SAP Fiori apps and Launchpad configurations to improve user experience and productivity.Business Partnership & Process OptimizationAct as a strategic advisor to business leaders, providing insights and recommendations for process improvements and system enhancements.Facilitate workshops, fit‑gap analyses, and documentation of business processes and functional requirements.Translate complex business needs into clear functional specifications for development and configuration teams.Project & Change ManagementServe as a functional lead on cross‑functional SAP projects, ensuring alignment between business goals and technology delivery.Coordinate UAT cycles, training materials, and go‑live readiness activities.Partner with IT, vendors, and business partners to manage roadmaps, prioritize demand, and ensure successful deployment.Support & Continuous ImprovementTroubleshoot and resolve complex SAP issues, ensuring system stability and reliability.Identify opportunities to leverage new SAP capabilities, enhancements, and best practices.Mentor junior analysts and contribute to building internal SAP knowledge.
Education
Fox Valley Technical College
Associate of Arts and Sciences (A.A.S.), Computer Science
2004 — 2005
University of Wisconsin–Oshkosh
Bachelor of Applied Science (B.A.Sc.), Organizational Leadership
2006 — 2007
Lakeland University
Master of Business Administration (M.B.A.), Major in Finance
2007 — 2009
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