Kenneth Holdorf

Benefit Advocate at UnitedHealth Group

Role
Benefit Advocate at UnitedHealth Group
Location
Marinette, WI, US
LinkedIn followers
500 followers
Healthcare & Human ServicesView LinkedIn profile

About Kenneth Holdorf

Honors Graduate Military Veteran Counselor Recruiter Navy veteran with 20+ years…

Experience

  1. Benefit Advocate

    UnitedHealth Group

    Jun 2022 — Present · Green Bay, WI, US

    Respond to and resolve, on the first call, customer service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to select the best benefit plan options, maximize the value of their health plan benefits and choose a quality care provider Contact care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance Assist customers in navigating myuhc.com and other UnitedHealth Group websites and encourage and reassure them to become self-sufficient

Education

  • University of Wisconsin-Parkside

    Bachelor of Science - BS

    1999 — 2012

  • University of Wisconsin-Parkside

    Master's degree

    2013 — 2015

Skills

  • Contract Negotiation
  • Analysis
  • Performance Management
  • Employee Training
  • Training Delivery
  • Organizational Talent
  • Budgets
  • Trusted Business Partner
  • Human Resource Compliance
  • Management Consulting
  • College Recruiting
  • Welfare Activities
  • Trusted Business Advisor
  • Business Process Improvement
  • Maintenance Management
  • Eeoc
  • Change Management
  • Career Counseling
  • Leadership
  • Leadership Development
  • High Potential Development
  • Process Improvement
  • Human Resources
  • Recruiting
  • Strategic Thinking
  • Budget
  • Influence Others
  • Organizational Development
  • Training
  • Creativity
  • Applicant Tracking Systems
  • Policy
  • Building Relationships
  • Management
  • Succession Planning
  • Learning Quickly
  • Project Management
  • Time Management
  • Strategic HR
  • Problem Solving

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Kenneth Holdorf — Benefit Advocate at UnitedHealth Group in Marinette, WI, US | Unifers