Ken Neff
- Role
- Service Desk Manager at Ascend Technology Group
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Ken Neff
Experienced Senior Field Service Technician with a demonstrated history of working in the…
Experience
Service Desk Manager
Dec 2023 — Present
Education
Vatterott College
Associates, Computer Systems and Network Technology
Bellevue University
BS, Business Information Systems
Skills
- Troubleshooting
- Customer Satisfaction
- Call Centers
- Telecommunications
- System Deployment
- Leadership
- Management
- Customer Service
- Microsoft Office
- Technical Support
- Process Improvement
- Active Directory
- Vendor Management
- Training
- Team Building
- Business Process Improvement
- Voice Over Ip (Voip)
- Disaster Recovery
- Voip
- IT Management
- Bmc Remedy
- Strategic Planning
- Account Management
- Project Management
- Team Leadership
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