Kenneth B.
IT Cybersecurity
- Role
- Network Operations Center Technician at Acehost
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Kenneth B.
Lead Technician (CCNA and Alcatel certified) Dominion Telecom - Syracuse, NY March 1998 to August 2006 Manage an entire fiber optic network for the upstate New York area Serve as key contact person for any issues in coverage area Manage a total of 8 people in different cities in coverage area Responsible for building current customer and new customer relationships Monitor, manage, test and turn up circuits for a 24X7 fiber optic network Hold weekly meetings with employees under coverage area; Create weekly report explaining any issues or concerns for manager Work to make transition smooth after Dominion purchased a large fiber optic company with many customers. SPECIALIZED SKILLS AND SOFTWARE Proficient in Salesforce, Salesgenie, Microsoft Word, Microsoft Excel, Microsoft PowerPoint Cisco Installation & Configuration Alcatel-trained for 1640 and 1603 long haul fiber equipment Experienced with Nortel Optera and DMS transport nodes Extensive experience in the use of T-Berd and EXFO OTDR test equipment Installation of Hardware and Software for computer networking FOA Certified Fiber technician, tester and splicer from NCSU Technology Training Solutions Previous CCNA, and CCSE Cisco Certified Telecom and Networking Proficient
Experience
Network Operations Center Technician
Oct 2022 — Present
Experience with and Working Understanding of internet related technologies and protocolsAssembling, deploying and troubleshooting server hardwareInstalling, modifying and troubleshooting server operating systems and other softwareWorking Understanding of best practices of data center management, network topography and protocols, data center cooling/HVAC systems and equipment, datacenter electrical systems, power, employment, and usage, including backup systems
Education
Brevard College
Music Major
1990 — 1992
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.