Kenneth Bjork
Lean Facilitator @Hartford HealthCare
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WORK HISTORY
Lean Facilitator @Hartford HealthCare
Coach executives, directors, and managers on strategy deployment, throughput, and experience across the Central RegionFacilitate cross functional projects that improve patient flow, support services, and cost performanceBuild simple visual management and problem solving systems leaders can sustain without extra admin burden
EDUCATION
Eastern Connecticut State University
Bachelor of Business Administration - BBA
SKILLS
ABOUT KENNETH BJORK
I am a senior operations leader with 15+ years of experience running multi-site teams, large P & Ls, and complex service operations across healthcare and hospitality.I’ve led up to 12 directors and 3,500+ team members across 10 states, owned a 165M portfolio, and partnered directly with CEOs and executives to improve performance, cost, and experience.My sweet spot is turning strategy into execution: aligning teams, fixing broken processes, and building simple systems that frontline leaders can actually use.A few highlights:• Vice President of Operations for a 165M business, delivering the best financial results in 16 years• Led 12 Directors of Operations and 2 Special Project Managers across 100+ locations• Currently support Hartford HealthCare as a Lean Facilitator, coaching leaders on strategy deployment, process improvement, and experience• Deep experience in team building, support services, and cross-functional initiativesI enjoy leading leaders, simplifying complexity, and helping organizations hit their goals without burning people out. Open to remote and flexible roles in operations, support services, and performance improvement.
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