Kenneth Banks

About Kenneth Banks

Kenneth \"Ken\" Banks is a proven and engaged leader in learning development. As a designer of key education and learning initiatives, Ken creates professional learning events, aims to grow knowledge development deployments, and pursues excellence with his passion to learn. He has lead multiple organizations creating and delivering high-level training programs based on adult learning techniques, and he has become a successful mentor for learning professionals and those seeking to extend their knowledge of learning advancements. Ken\'s experience covers multi-platform learning with a primary focus on end-user retention of content, all driven by strong adult learning theory built on a social media world. A multi-subject matter expert, he is highly proficient in a wide range of fields, has been able to adapt to a changing landscape, and quickly and effectively engages new techniques. Ken has always been a focused professional trainer with vast experience with hybrid training techniques that include virtual learning, in-person instruction, hands-on demonstrations, and multi-level learning events. As a true mentor and recent learning consultant, Ken provided coaching for both experienced and new learning developers and training delivery teams. Highly proficient in all levels of documentation development and driving knowledge transfer, Ken has been a strong advocate of allowing every daily activity to be a learning event. Ken\'s professional background covers a wide range of technology fields. Versatile and experienced, Ken has developed talent and curriculum in areas such as Automated Board Test Programming and Servicing, the fields of Explosive and Narcotic Trace Detection, development of Financial Service professionals, Facial Recognition and Biometrics, ID and Secure Credentialing, 3D CT Security Scanning and Call Center / Help Desk Customer Satisfaction programs. Ken is a Master Instructor, a highly sought-after Trainer, and Podcaster. With his experiences grounded in Learning Management System implementation, ITIL, and project management, Ken has created successful initiatives at every level. Ken\'s passion has been driven by creating leadership career development paths and promoting strong call center customer service, technical field service staff, and building overall successful global customer satisfaction skills within his teams.

Experience

1. Technical Documentation & Education, Manager

   Evolv Technology

   Dec 2022 — Present

Education

• University of Massachusetts Lowell

  Assoc

• University of Phoenix

  Associate of Arts and Sciences - AAS

• Nashoba Valley Technical

  Electronics