Kenneth Townsend
Service Manager @ Convergint for Alaska
- Role
- Service Manager at Convergint
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Kenneth Townsend
OPERATIONS MANAGER Started leading a smaller more local company as of July 2023.…
Experience
Service Manager
May 2024 — Present · Anchorage, AK, US
Managing service for most of Alaska
Education
College of Lake County
Electronics
1987 — 1988
Skills
- Business Process Improvement
- Customer Service Management
- Troubleshooting
- Statistical Data Analysis
- Team Leadership
- Call Centers
- In-Depth Product Knowledge
- Associate Leadership
- Vendor Management
- Resource Coaching / Counseling
- Sales
- Expert Business Software Skills
- Leadership
- Customer Satisfaction
- Training
- Customer Retention
- Customer Service
- Process Improvement
- Service Delivery
- Networking
- Operational Management
- Problem Solving
- Operations Management
- Six Sigma
- Team Building
- Management
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