Kenneth Shat

Director IT @Airstart - Aircraft Parts At The Speed Of F Light

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2011 — Present

Director IT @Airstart - Aircraft Parts At The Speed Of F Light

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In this role, I have chief leadership and oversight of IT department functions, facilitating the growth of company to reputation as the “Best Managed Company’ and the ‘Most Profitable Fortune 500’. I hold accountability for infrastructure management, instituting measurements to review the overall performance of IT service and identify untapped opportunities across IT contracts. I also oversee the operations of 3 warehouses in Toronto and Montreal; 1 remote operation in U.K. Negotiate and secure IT contracts, reviewing expiring contracts and defining the strategy to retain relationships and gain ongoing contracts. I track SLA/KPIs, handled SLAs. Led and hosted regular, ad-hoc, and status reporting; attended/hosted meetings. I also cultivate key industry relationships with Air Canada, Lufthansa, WestJet, South Africa Airlines, Porter, Air Georgian, and Jazz to name a few.

EDUCATION

N/A

University of Kent

Bachelor's Degree

SKILLS

IT Operations ManagementTeam ManagementCch Prosystem FxPaperlessStrategic PlanningCross-Functional Team LeadershipKpi ReportsIT Risk ManagementCasewareVendor ManagementDell Poweredge ServersIT Project & Program ManagementWindows ServerInformation SecurityProcess ImprovementIT Infrastructure ManagementKpi ImplementationIT Asset ManagementInformation TechnologyHealthcare Information TechnologyKey Client RelationshipsAutodesk SoftwareQuickbooksIntegrationIT Management SoftwareVmwareAvayaOracleCloud ComputingIT Service ManagementClient RelationsTeam BuildingAccount ManagementSalesforce.comVirtualizationIT StrategyDisaster Recovery3d RenderingAirlinesKpi Dashboards

ABOUT KENNETH SHAT

STRATEGIC PLANNING DATA ANALYTICS & KPIS TEAM LEADERSHIP: TRAINING & DEVELOPMENTI am a resourceful, IT leader and big-picture strategist with the ability to inspire lasting change amongst diverse stakeholder groups with a reputation for being a trusted advisor driving collaboration, support, and consultation. My areas of expertise includes:Technology Infrastructure PlanningBusiness Process ReengineeringStakeholder RelationshipsVendor, Supplier, and Client RelationsIT Security & VirtualizationDisaster Recovery PlanningBudget, P&L ControlTeam Leadership & ManagementBusiness Continuity Planning (BCP)Risk Mitigation & Management 3rd Party Vendor Relations Systems Administration & Design Aviation & Aerospace IndustryProgram/Project ManagementNetworking, Data Architecture Over my career, I have pioneered many \'firsts\'; I am currently actively instrumental in a $MM airline inventory project where I am championing the deployment, monitoring, maintenance, development, upgrade, uptime and support of all IT systems, databases, and ERP tools. Prior to that, I realized a reduction of 70% in footprint by leading a consolidation of all physical servers during a server virtualization project. I have also maintained the best service level for a multimillion-dollar project when strategic focus shifted from customer retention to revenue generation at EDS Innovation.

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Kenneth Shat — Director IT at Airstart - Aircraft Parts At The Speed Of F Light in Toronto, ON, CA | Unifers