Kenneth Kriegel

About Kenneth Kriegel

Competencies: Business Acumen Communication Consultation Critical Evaluation Ethical Practice Global & Cultural Awareness Leadership & Navigation Relationship Management People/Communication Skills: Command of English language, Listens effectively, Speak confidently, Conveys messages concisely, Experienced presenter, Creative Strategy, Creative Problem Solving, Customer Support, Customer Service Management, Product Management, Business Operations, Executive Management Technical Skills: Adobe Creative Suite, Image Color Correction, Multi-level file building, Concept Art, SEM, SEO, PPC, Google Ads, Facebook Ads, Google Analytics, Product Road Mapping, Time Management, New Media, Digital Strategy, Direct Response Marketing, NEXUS and SCITEX PS2 trapping software Management Leadership Skills include: Agile Project Management, Six Sigma Lean Management, 5S Methodology, Critical thinking, Disciplined multi-tasker, Team building, Leads by example, Strategic planning, Product Development, Go-to-market Strategy, Brand Strategy, Product Photography, Strategic Leadership, Creative Skills, Lean Six Sigma, Travel. Well-versed in the usage of Written Communication, Analytical Skills, Budget Management, Content Management, Workfront, Team Motivation, Sales & Marketing, Team Performance, Reasoning Skills, Decision-Making, Brand Awareness, Task Management, Interpersonal Relationships, Conflict Management, Advertising Campaigns, Contract Negotiations. A seasoned professional with these softwares: Adobe Creative Suite, Adobe Creative Cloud, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Acrobat, Adobe Dreamweaver, Microsoft Office Suite, Microsoft Word, Microsoft Powerpoint, Quark XPress and other industry-relevant softwares.

Experience

1. Director of Operations (Remote)

   Mobile Software Solutions Group Inc

   Jul 2017 — Present · Oshkosh, WI, US

   This operation is a medium sized software development company which employees 22 offshore team members, providing creative resolutions to difficult problems. Mobile Software Solutions Group, Inc. develops custom software solutions for businesses. Corporate accounts are confidential. The client base is businesses throughout North America. Success Story: In my role at Mobile Software Solutions Group it was my job as the project manager to ensure that the company provides the highest quality products produced in the most efficient manner within budgeted costs. Implement systems to effectively manage production schedules internally and with digital designers. Project manager for the products, models photoshoot, CMS website JackRussellTees.com using agile project management methodologies. P&L management that improved profit fiscally for the company. Measured and recommended improvement opportunities on the brand site performance vs KPI. Championed industry marketed, content managed, CMS website management, developed smartphone apps, increased Brand Equity and Digital Footprints, administered Google Suite, Amazon, Constant Contact, Facebook, LinkedIn, Twitter, Instagram and Pinterest campaigns. Connect and interact personally with new customers on social media channels with PPC, PLA, ADV phone, email, and live chat or mobile devices. Project manager for a custom digital iPad app solution for government sales division at Cabela\'s. The internal only app featured specialty items, pricing and military grade security. Effectively monitor campaign performance metrics with regular reports. Developed individual online stores for booster clubs, teams, events and organizations that featured 3 week “Flash Sales”, with customized designs target marketed at each group. Engaged customers concerns with rapid response CSR replies via email, text or phone calls to resolve up to 99% of issues on a daily basis.

Education

• University of Wisconsin-Stout

  Bachelor of Science, Industrial technology Graphic Arts Business Administration

  1982 — 1984

• Oshkosh North High School

  High School, Business Administration and Management, Graphic Arts, Printing and Publishing

  1973 — 1977

• Fox Valley Technical College

  Associate's degree, Printing and Publishing

  1977 — 1979