Kenneth Giles

About Kenneth Giles

I am a professional with over 20 years of experience in Quality Assurance, Engineering, and various types of Operations Management. My experience includes Quality Management Leading, Training and Mentoring), Quality Engineering (PFMEA, MSA, CAPA, SPC), Continuous Improvement/Lean Manufacturing (DMAIC, SMED, A3, Kaizen, PDCA, Kanban), and Process Engineering (Capital Equipment, OEE, Standard Work Documents, Troubleshooting).I have gained Quality and Engineering experience in various industries including Transportation & Logistics (FedEx Corporation), Food & Beverage (Coca Cola Refreshments), Consumer Products (Delta Faucet Company & Canon Virginia Incorporated), Automotive (Toyota Motor Manufacturing, WV and Saturn Corporation), Chemical Industry (Eastman Chemical Company) and Wire & Cable (Belden Wire and Cable & General Cable Corporation). My educational accomplishments include attaining a Masters in Business Adminstration from Union University and a Bachelor of Science in Industrial Engineering from Tennessee Technological Unversity. I am also an ASQ Certified Quality Engineer and an ASQ Certified Manager of Quality and Organizational Excellence.

Experience

1. Customer Quality Team Manager

   Ford Motor Company

   Mar 2025 — Present · Stanton, TN, US

   Manage a team of engineers that serve as liaison between our customer and our manufacturing team in a start-up environment.

Education

• Tennessee Technological University

  Bachelor of Science (B.S.), Industrial Engineering

  1988 — 1994

• Union University

  Master of Business Administration (M.B.A.), Business Administration and Management, General

  2001 — 2003

Skills

• Quality Management
• Pfmea
• Team Building
• Kaizen
• Process Engineering
• Spc
• Quality Control
• Quality Assurance
• Six Sigma
• Dmaic
• Operational Excellence
• Engineering
• Cross-Functional Team Leadership
• Toyota Production System
• Team Leadership
• Engineering Management
• Lean Manufacturing
• Manufacturing
• Quality Engineering