Kenneth Epling
Southeast Service Manager , USA
- Role
- Southeast Service Manager, Usa at AIG
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
Experience
Southeast Service Manager, Usa
Jan 2021 — Present · US
My responsibilities are to drive best-in-class field service for clients by strategically managing the field service network, supporting 9 states and Puerto Rico. Continually consult with service providers and contractors to develop best in class practices,set KPI\'s and provide ongoing support through performance reporting, and consulting, provide administrative and soft skill training, and support professional development. Support and focus on innovation by assisting with improving all business practices and measures that will improve the customer experience and enhance profitability. Assist with the development of business practices that are sustainable and will enhance their overall success.
Education
IRCC community collage
Business Administration and Management, General, evening classes
1986 — 1987
Alison Diploma Program Business Management ,General
Course Work for Diploma in Business Management & Entrepreneurship, Business Administration and Management, General
2020 — 2021
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