Kenneth Burgess
Director of Business Development @Bakkt
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WORK HISTORY
Director of Business Development @Bakkt
Leading a team of Business Development Representatives (BDRs) in identifying, contacting, and creating qualified opportunities through Salesforce, ensuring effective pipeline management and revenue generation.Developing and implementing KPI metrics for the BDR team, including revenue per representative, lead response rates, and average cold calls, to measure and optimize performance.Conducting regular coaching and providing feedback in one-on-one meetings to ensure continuous improvement in performance and skill development of the BDR team.Engaging extensively with cross-functional teams, including Product, Sales, Marketing, Customer Success, and Development, to craft and manage complex partnership engagements that align with strategic goals.Collaborating with Product Management to influence the development roadmap for new offerings, ensuring that product innovations meet partner requirements and market demands.Leading communications with internal stakeholders and platform partners to report on progress, address challenges, and identify new opportunities within platform partnerships.Managing pipeline health and data quality through Salesforce CRM, and leading outbound marketing campaigns using HubSpot to drive lead generation and engagement.
EDUCATION
Clark Atlanta University
Bachelor's degree, Business, Management, Marketing
ABOUT KENNETH BURGESS
With over a decade of experience in driving sales excellence and business development, I…
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