Kenneth Anku
Advertising Support Specialist @Meta
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WORK HISTORY
Advertising Support Specialist @Meta
Berlin, DE
Worked directly with advertisers across regulated and high risk industries, diagnosing campaign failures, data discrepancies, and policy constraints to identify recurring product and tooling gaps-Interpreted performance data, account signals, and advertiser behavior to resolve complex technical escalations, strengthening feedback loops between end users and internal product teams-Coached and enabled support teams to consistently meet SLAs while improving CSAT, reducing average handling time, and maintaining compliance with Meta’s advertising and data governance standards.
EDUCATION
University Of Cape Coast
Bachelor of Science (B.Sc.), Bsc Hospitality Management
Udacity
Nano Degree, Product Management
CODE University of Applied Sciences
Product Management
ABOUT KENNETH ANKU
Founder and Product Management leader with extensive eCommerce experience. Leading and motivating high performance teams. Crafting a vision and rallying cross functional teams to deliver innovations on behalf of customers.Over the years I have made positive trade-off decisions between Business needs, User Experience & Engineering while keeping the customers happy.Specialties: eCommerce - multi-platform multi-channel checkout experience. Product strategy and managing a road map.
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