Kennedy Keke

IT Support Specialist @Pentos

Munich, DE

Day to Day support for users, full ticketing service, service and desktop support.•Maintain high level communication with the HR department and office management to ensure smooth onboarding and offboarding process.•Provide 1st and 2nd level support for our end-users (hardware and software troubleshooting).•Providing domain users using Microsoft Office 365 and active directory in compliance with company\'s application and solution. •Maintenance and installation of hardware (Windows OS and mac OS). •Maintain accurate and up to IT hardware roll-out and Inventory.•Communicate and align with other technical departments as needed on and off-site.•Effective management and assessments of risk to systems and securities using security tools and other Software Programs.•Conference room preparation and organisation.•Office Organization

Deggendorf Institute of Technology

Health Informatics, Health Services/Allied Health/Health Sciences, General

Ebonyi state university

Bachelor's of Science, Biochemistry

Ebonyi State University

Bachelors in Biochemistry, Biochemistry

EU Business School

Master's degree, Entrepreneurial and Small Business Operations