Kenna Rodgers

Healthcare Customer Success Ambassador @ First Quality Products Inc

Role
Healthcare Customer Success Ambassador at First Quality
Location
Charlotte, NC, US
LinkedIn followers
500 followers

About Kenna Rodgers

I believe great healthcare begins with empathy based solutions. In my role as Healthcare…

Experience

  1. Healthcare Customer Success Ambassador

    First Quality

    Jul 2025 — Present

    Act as primary point of contact for assigned healthcare customers, managing customer relationships, and supporting sales and marketing goals- Conduct proactive outreach through regular check-ins and tailored training sessions to improve customer satisfaction and retention- Collaborate cross-functionally with Sales, Product, and Support teams to ensure seamless customer experience- Monitor customer health metrics and address risks to promote long-term success- Gather and relay customer feedback to internal teams to inform product development and process improvements

Education

  • University of North Carolina Wilmington

    Bachelor of Business Administration - BBA, Marketing Strategy

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Kenna Rodgers — Healthcare Customer Success Ambassador at First Quality in Charlotte, NC, US | Unifers