Ken Michael

About Ken Michael

With over 10 years of mortgage banking experience, I currently represent iServe Residential Lending, LLC a national residential mortgage bank licensed in 22 states and growing fast. iServe is a dynamic organization with talented and creative individuals at every level. We are a huge supporter of the VA Home Loan Program and are actively pioneering education and support of the program within the mortgage industry through national webinars and local seminars. A top notch mortgage bank with an excellent reputation among its peers and business partners, iServe is rapidly expanding throughout the United States. Comprehensive underwriting, due diligence, and integrity has been incorporated into this quality mortgage company and has prepared iServe for the mortgage landscape of the future. With our 100% web-based integrated pricing and LOS system as well as operations staff including processing, underwriting and closing in each major region of the country, we guarantee to support our production teams in a timely manner and always with a customer-centric approach. Our can-do attitude translates from company to client getting mortgage loans done consistently fast and easy. iServe believes in individualized success for overall achievement which is why we have made the investment into systems that support these efforts for our mortgage loan officers. We offer personal, semi-custom micro-websites, social media and content marketing support, an in-house agency-like marketing team available for PR, collateral support, advertising campaigns, etc and a customer resource management system with over 200 pieces to choose from keeping you in front of your clients and partners.iServe Residential Lending is a mortgage company that truly understands the needs of the mortgage industry for both the employee and the client. We are ready for quality partnerships and continued success as a leading edge mortgage banking company.

Experience

1. Co-chief Executive Officer

   Iserve Residential Lending, Llc Nmls 2914

   Jul 2008 — Present · US

   iServe Residential Lending, LLC is a mortgage bank offering a full line of FHA, Agency, Jumbo, HomePath, HomePath Renovation, 203K, USDA, Reverse, VA and Jumbo loan programs. In June of 2009, ISRL was acquired by affiliates of National Asset Direct, Inc. iServe Residential Lending currently holds licenses to operate in 22 states and is a U.S. Department of Housing and Urban Development (HUD) approved, Federal Housing Administration (FHA) lender with direct endorsement (DE) authority and is approved by GNMA. • Primary responsibility is driving production and recruitment while working with Co-CEO on strategic planning and operations • Recruiting, training, and management of Regional Sales Managers and retail branches• Primary liaison with Operations and Sales/Marketing• Responsible for training branches on new products, procedures as well as LOS system• Developed training program for all new hires

Education

• Trevecca Nazarene University

  Bachelor of Business Management, Business Administration and Management, General

  1984 — 1988

Skills

• Sales Management
• Finance
• Banking
• Sales Metrics
• Mortgage Banking
• Fha
• Training
• Start-Ups
• Loans
• Leadership
• Mortgage Lending
• Usda
• Sales Operations
• Refinance
• Coaching
• Recruiting
• Business Development
• Loan Origination
• Marketing Strategy
• Sales
• Credit
• Reverse Mortgages
• Residential Mortgages