Ken McGregor
Global Service Account Manager @Pure Storage
York, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2024 — Present
Global Service Account Manager @Pure Storage
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Own the overall customer service delivery relationship, orchestrating the customer experience in the largest and most strategic accounts
EDUCATION
N/A
Munster Technological University
Electronic Engineering
N/A
The Open University
Project Management
SKILLS
Service ManagementStaff DevelopmentCustomer Escalation ManagementKey Performance IndicatorsIT OperationsCustomer RelationsIT ManagementNegotiationTeam ManagementHybrid CloudIaasProject ManagementCloud ComputingVirtualizationTechnical Staff ManagementLong-Term Customer RelationshipsConflict ManagementStorage SolutionsCustomer SatisfactionCustomer RetentionIT Service ManagementIT SolutionsCustomer ServiceIT Service DeliveryTraining DeliveryFacilitationNetworkingProblem SolvingData Analysis
ABOUT KEN MCGREGOR
I’m a leadership-focused professional with a career built on a solid technical foundation…
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