Ken Manzo
Director of Enterprise Sales @Direct Travel
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WORK HISTORY
Director of Enterprise Sales @Direct Travel
Phoenix, AZ, US
As Director of Enterprise Sales at one of the world’s leading travel management companies, I lead strategic business development efforts focused on helping large, complex organizations modernize their travel programs, manage spend, and improve the traveler experience. I partner with senior stakeholders and buying teams to design tailored solutions powered by Direct Travel’s core services or our exclusive Avenir platform, delivering modern booking, real-time data, and high-touch service at scale.Key contributions:Drive new enterprise business growth through consultative selling and deep industry expertiseLead high-impact enterprise client engagements and complex RFP responses across healthcare, entertainment, public sector, and technology sectorsPosition the Avenir platform, powered by Spotnana, as a modern alternative to legacy tools, improving traveler compliance, adoption, and program visibilityCollaborate closely with operations, technology, and implementation teams to ensure smooth onboarding and long-term client successRepresent Direct Travel at industry events, panels, and executive forums to strengthen brand presence and support strategic growth
EDUCATION
University of Houston
Advance Global Travel Managment Certification , Tourism and Travel Services Management
University of Houston
GTP Certification
University of Houston
Tourism and Travel Services Management
University of Phoenix
Business
University of Houston
CCTE, Corporate Travel
SKILLS
ABOUT KEN MANZO
With over four decades in the travel industry, I help organizations simplify complex travel programs, reduce costs, and build long-term value through strong partnerships. Entering 2026, I continue to build on momentum from a Top Sales Performer in 2025, recognized for both results and most Avenir wins My experience spans airline operations, global TMC leadership, and strategic account management. I’ve partnered with Fortune 100 clients to modernize travel programs, strengthen duty of care, and deliver measurable business outcomes. My approach is consultative and relationship-first, grounded in operational expertise, policy design, and P&L discipline.I thrive at the intersection of strategy, service, and innovation, solving real-world challenges while improving the traveler experience.Focus areas• Client and relationship management• Travel policy and compliance• Business development and retention• Airline operations and P&L optimization• Leadership coaching and executive presentationsTechGDS | Concur | Salesforce | Spotnana | Google Workspace | Microsoft Teams | Zoom | WebExAlways open to connecting with peers navigating travel strategy or the evolving corporate travel landscape.
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