Kenjii Bowen
Information Technology Specialist @Internal Revenue Service
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WORK HISTORY
Information Technology Specialist @Internal Revenue Service
Memphis, TN, US
Kenjii A. Bowen is an experienced IT Support Analyst with a strong background in providing technical support across educational and government sectors. He holds multiple certifications and possesses expertise in hardware, software, and network troubleshooting, as well as a commitment to customer service.Professional Experience: Kenjii has worked as an IT Specialist at the IRS since 2021, where he supports over users, manages network infrastructure, and implements security protocols. Previously, he served as a Desktop Analyst at Shelby County Schools, providing first-level support to faculty and students.Certifications: He holds certifications including MCTS for Windows 7, ITIL, and MCSA for Windows 7 showcasing his qualifications in IT support and network management.Technical Skills: Kenjii is proficient in hardware installation, network configuration, and troubleshooting various operating systems, including Windows XP/7/10 and Microsoft Office 365. He also has experience with network monitoring tools and security protocols.Education: He has an Associate Degree in Computer Systems & Network Technology and completed IT certification training, which complements his extensive hands-on experience in IT support roles.
EDUCATION
Vatterott College
Associate of Science (A.S.), Computer and Information Sciences and Support Services
SKILLS
ABOUT KENJII BOWEN
A Microsoft Certified Professional with hands-on experience in computer assembly, and repair with advanced troubleshooting on various Windows operating systems.
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