Kenix Lau
Executive Assistant | Hospitality Professional | B2B & B2C Customer Experience | Hotel Management
- Role
- Executive Assistant at Prince Waikiki
- Location
- Honolulu, HI, US
- LinkedIn followers
- 500 followers
About Kenix Lau
Highly motivated and detail-oriented sales professional with over 15 years of hospitality industry experience, offering excellent interpersonal, relationship building, analytical and collaborative teamwork skills. Proven track record of increased sales and achieved growth objectives. Passionate to share the spirit of aloha with the world!
Experience
Executive Assistant
Jan 2022 — Present · Honolulu, HI, US
Assisted the General Manager and Hotel Manager with daily administrative support and projects, including VIP reservations, guest requests and complaints, month-end reports, and ambassador engagement events.• Managed appointments and meetings with departments for the General Manager and Hotel Manager.• Prepared business travel arrangements and post-trip reports for the General Manager and Hotel Manager.• Reviewed and processed donation and gift certificate requests upon approval of the General Manager.• Prepared agenda and minutes for Executive Committee and attended departmental meetings as required.• Serviced VIP guests, including greeting, escorting to room, and accommodating special requests.
Education
University of Hawaii at Manoa
Bachelor of Science (BS)
Skills
- Microsoft Office
- Sales
- Digital Marketing
- Hospitality Industry
- Social Media Marketing
- Hotels
- Hotel Management
- Tourism
- Resorts
- Customer Service
- Front Office
- Management
- Marketing
- Hospitality Management
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