Ken Heister

Training and Outreach Specialist @Tesla Government Inc

Salt Lake City, UT, US
MOBILE NUMBERS
+18•••••••74

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WORK HISTORY

Dec 2022 — Present

Training and Outreach Specialist @Tesla Government Inc

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EDUCATION

N/A

HDI (Help Desk Institute)

Certified Support Center Manager

N/A

Western Governors University

Bachelor of Science - BS

N/A

SCP (Service Strategies)

Certified Support Manager

SKILLS

ManagementTeam BuildingNetworkingSuseNovellData CenterInterviewing SkillsTechnical WritingPositive Employee RelationsCoachingTeamworkNovell NetwareTeam ManagementTroubleshootingLeadership DevelopmentIntegrationWindowsPublic SpeakingSalesforce.comPositive Team PlayerEmployee RelationsEmployee ManagementWindows ServerCustomer ExperienceSecurityEnterprise SoftwareLeadershipTechnical SupportMentoringVmwareCustomer SupportTechnical DocumentationProfessional ServicesTeam LeadershipSoftware DocumentationSystem AdministrationKnowledge SharingTcp/IpSystem DeploymentPerformance Reviews

ABOUT KEN HEISTER

Multi-faceted Leader: Over 20 years of varied and diverse customer facing service and…

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