Ken Gordon
Manager, Salesforce Platform @TELUS Digital
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WORK HISTORY
Manager, Salesforce Platform @TELUS Digital
Kelowna, BC, CA
Supporting a team of 10 technical analysts across multiple countries and timezones, we serve over 600 users around the world. Responsible for a highly customised Salesforce platform, with multiple integrations, I lead a creative and diverse team keeping our tech stack running efficiently.
EDUCATION
University of Calgary
Certificate in General Management
Athabasca University
GDM, Management
The University of Edinburgh
BSc, Politics, Economic History
SKILLS
ABOUT KEN GORDON
Experienced Salesforce Platform Manager with a proven track record of delivering scalable, user-centric CRM solutions that drive digital transformation and operational excellence.With over 20 years in the tech and operations landscape, I specialize in leading cross-functional teams to implement and enhance Salesforce ecosystems aligned to business goals. I’m passionate about building streamlined, agile workflows that empower users and unlock data-driven decision-making. Core Strengths: • Salesforce Platform Strategy & Governance • System Architecture & Integration • Agile Project Leadership • Cross-functional Team Management • Change Management & User EnablementSpecialities: Salesforce.com, Operations management, technology implementations, vendor management, project management
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