Ken Eaton

About Ken Eaton

Results-oriented Service Delivery and Project Manager Professional with more than 15 years of leadership skills and experience. Proven abilities to integrate solutions into volume environments, improve processes and procedures, and translate technical concepts into reality. Demonstrated capabilities to communicate and build trust with a diverse audience of client professionals, peer and senior managers, technical development, and support services personnel. Extensive experience with multi-site, multi-ventor environments.

Experience

1. Product Owner for Voice Solutions

   Kenvue

   Mar 2023 — Present · Raleigh-Durham-Chapel Hill, NC, US

   Product owner for Voice Solutions at Kenvue (Formerly Johnson and Johnson Consumer Products) during their separation from J&J. Established policies and provided insight in a multi-product Voice environment (Teams, Zoom, Cisco, Analog). Established Service Delivery policy for Voice products. Developed and approved contracts with Voice providers.

Education

• North Carolina State University

  Bachelor’s Degree, Electrical and Electronics Engineering

  1982 — 1987

Skills

• Agile Project Management
• IT Strategy
• Program Management
• Enterprise Architecture
• Voice Over Ip (Voip)
• Itil
• Service Delivery
• Technical Support
• Business Analysis
• Data Center
• Management
• Scrum
• Cross-Functional Team Leadership
• Project Management
• Solution Architecture
• IT Management
• Integration
• IT Service Management
• Requirements Analysis
• Lean Six Sigma
• Cisco Systems Products
• Business Intelligence
• Telecommunications
• Vendor Management