Kendrick James

Success | Sales | Leader | Enjoys removing obstacles to help teams be successful!

Role
Senior Manager, Renewals at Calix
Location
Houston, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kendrick James

I have enjoyed the process of solving complex customer issues and applying technology to resolve them for over 15 years. I develop sales processes, solutions, and customer experiences that provide agile sustainability. To meet and exceed expectations, I rely on working great with cross-functional teams, managing people, and creating tools that will pivot towards new ideas.I have been in various leadership roles in B2C, B2B, public sector sales, operations, project, and account management. I learn several things below about myself through my professional and personal experiences:I can successfully generate, scale, and optimize operational processes percentages by 15% annually- I have a knack for applying analytical data to real-world solutions- I succeed in increasing sales goals by 10% and developing people- I deliver successful change management projects and GTM strategies I can lead, operate processes, and strengthen customer relationships- I take complete ownership and initiative- I can navigate communication with complex technology to executives and entry-level- I enjoy helping people while keeping the will to win attitudeI educate, enhance, and adapt to improve to be a better person- I am calm and resilient through adversity- I am constantly gaining knowledge about industry knowledge and personal growth- I am determined to create successful people and innovative decisionsI enjoy meeting new people and listening to new perspectives. Please feel free to talk or email me about emerging new technology, customer experience, products and services to excel in this IoTs world, or the latest sports news. Professional SkillsLeadership| Change & Project Management| Team Development| Data Analytics| SQL| Vendor Relations| Sales Operations| Customer Success

Experience

  1. Senior Manager, Renewals

    Calix

    Dec 2025 — Present

Education

  • The University of Southern Mississippi

    Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies

    2008 — 2010

  • Kaplan University

    Master of Business Administration (MBA), Business Administration and Management, General

    2012 — 2014

Skills

  • Training
  • Customer Satisfaction
  • Sales
  • Sales Operations
  • Sales Management
  • Account Management
  • Leadership
  • Management

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Kendrick James — Senior Manager, Renewals at Calix in Houston, TX, US | Unifers