Kendrick Charles

Customer Service Representative @Fond Memories Pet Cemetery & Crematorium

Houston, TX, US

Deliver end-of-life pet care services with professionalism and compassion, transporting deceased animals from veterinary clinics to care centers while maintaining respectful client interactions.Maintain consistent, clear communication with veterinary partners to ensure seamless logistics and timely support for grieving pet owners. Accurately manage documentation, including service reports, vehicle logs, and maintenance schedules, ensuring compliance with operational standards.Operate independently in emotionally sensitive situations, upholding service quality in alignment with company values.