Kendra Schlepphorst

Qa Engineer Ii @EBizCharge

Irvine, CA, US

Developed and implemented test plans and test cases for multiple software products of different technology platforms and varying sizes- Liaised with developers, product owners, UX/UI designers, technical writers, and support analysts- Ensured that the final product of every release satisfied the defined requirements and met end-user expectations- Tracked quality assurance metrics and monitored efforts to resolve product issues and provided updates- Stayed up to date on new testing tools and test strategies- Established best practices for optimizing quality control and identified areas to improve internal processes related to bug fixes and product release management-Documented and informed the development team of defects with clear communication of qualitative and quantitative findings obtained from test results

California State University, Long Beach

Bachelor of Arts - BA

Orange Coast College

Associate's degree

Fountain Valley High School

High School Diploma