Kendra Wingate
Business Manager of Dentistry, Independent Virtual Dental Consultant
- Role
- Business Manager, Account Manager, Insurance Expert, Training Specialist, and Technical Support Help at Family Smile Dentistry
- Location
- Bradenton, FL, US
- LinkedIn followers
- 500 followers
Experience
Business Manager, Account Manager, Insurance Expert, Training Specialist, and Technical Support Help
Apr 2003 — Present
Account ManagementDental insuranceBilling and CollectionsImproving cash flow by A/R accountabilityMedical and dental cross codingDigital Conversions and Practice Management SoftwareConvert offices from film to digitalConvert offices from charts to chartlessSoftware training for front desk and back officeOsha trainingHIPAA regulations and trainingUp to date on Omnibus rule and training as of Sept 23, 2013InsuranceUpdating new fee schedulesContacting insurance companies each year and going over fees for an increaseUp to date on frequencies and changes in the insurance worldEffective claim submission for fast paying claimsBack OfficeAssistant training and thorough chart reviewScheduling templates for correct productive schedulingOffice ProductionSet goals for the up coming yearManage current daily and monthly production/collectionSet up office bonus structuresMorning huddles to go over days scheduleHygiene TrainingTraining in effective models of hygieneSoft tissue trainingHygiene breakdowns and remodeling allowing for a more efficient hygiene department and cash flowIncreased models that have brought in a more effective and officiant cash flowDevised a commission style of pay and bonus trierImplemented scheduling templates Training Practice providersExisting managers on past performance and new model for outstanding performanceClinical and administrative staffHRHiring and firing of employeesModels and questions made for the hiring processScheduling effective employees to a productive scheduleControl of overtime and nonessential shiftsMonthly meetingsMorning huddlesDiscipline of staff if neededUnemployment claimsAdvice of problems areas within the practiceControlling expensesInventory controlNew equipment purchasesCredit Card processingDeal with reps directly for each officeBencoPattersonHenry SheinZilaOrapharmaNobel 3mColtene whaledent
Skills
- Heathcare
- Production
- Healthcare
- Network Contracting
- Family Dentistry
- Problem Solving
- Operations Management
- Fee Schedules
- Direct Sales
- Process Scheduler
- Technology Transfer
- Medical Group Management
- Strategic Planning
- Practice Management
- Public Speaking
- Cold Calling
- Managerial Experience
- Mentoring
- Sales
- Facebook Fan Page Creation
- Coaching Staff
- Aesthetics
- Multitasker
- Consulting
- Executive Coaching
- Health Education
- Team Leadership
- Goal Oriented
- Commissioning
- Leadership
- Dentistry
- Customer Service
- Hygiene
- Coaching
- Management
- Team Building
- Online Marketing
- Bonus
- Surgery
- Account Management
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